Sam’s Riverside – Critically acclaimed Modern British Restaurant & Bar on the Hammersmith Riverside overlooking Hammersmith Bridge, the restaurant has gone from strength to strength since opening in 2019 (despite Covid) and we are looking for vibrant, experienced Servers, Runners & Commis Servers to join our amazing family this spring.
Sam’s Riverside has recently been awarded by The Caterer as this year’s 11th best place to work in Hospitality in UK!
To work with us, experience in busy restaurants is essential. We host 150-200 guests per service which increases during the Holidays thanks to the Riverside location and our beautiful terrace. As front of house you will have exceptional customer service skills. This is a great opportunity to gain experience working in a fast paced restaurant with a focused team.
To join our family you MUST:
- Be a reliable person with a stable background working in a high end restaurant and or bar.
- Be professional, on time and with a high work ethic.
- Be passionate about Hospitality.
- Have at least 2 years experience in a similar environment.
- Live within 3 miles from W6 area or be willing to travel at day and night time. If commuting is not sustainable in the long term, think twice before applying.
- Be fully committed to your job.
- Be able to work under pressure and find solutions to problems.
- Work SMART, not HARD.
- Be able to work in a team and support anyone who needs help.
- Be proud of what you do and always do your best.
If you join us, your benefits Include:
- Competitive rates of pay including Tronc- package DOE
- Meals on Duty – Twice a day
- Average 40-48 hours week (Full Time) 25-35 hours week (Part Time)
- Cycle to work scheme
- Employee Discounts
- Complimentary Anniversary Meal: Every 12 months, for 2 people
- Referral Bonus Scheme
- Monthly Performance Bonus & Rewards
- Monthly competitions and prizes
- Excellent Opportunities To Progress due to planned new openings in West London over the next 6 months.
*This is a permanent role*
Key Responsibilities for Servers & Runners
- Running a section, taking orders, following a set of service rules.
- Delivering a memorable experience to customers, being the first point of contact for the customer experience.
- Maintaining high company standards throughout the service, following the management instructions.
- Confidently talk about our drinks & food and pass that along to our customers.
- Delivering food using big trays or by hand directly to the guests.
- Supporting the FOH team by restocking fridges and server stations.
- Confidently manage the kitchen pass by ensuring that all tickets are correct and all food is delivered to the right table.
- Polishing plates, cutlery and glasses.
Customer Focus
- At the forefront of the experience at Sam’s; our expectation is for your work to revolve around this principle.
- Other jobs/tasks/responsibilities will be allocated on a per shift, day & week basis but these will run secondary to
- Ensuring customers have a memorable experience based around a set of service standards
Expertise
- Previous experience in a service environment is crucial; especially in high volume brasserie style restaurants.
- Fine Dining would also be advantageous as we are developing a quality driven dining experience.
- Food and Drink passion is a must – if you want to learn and understand what quality food looks, tastes and feels like; we’re your people
Behaviours
- “A Can Do Attitude” goes a long way and knowing that there is always something to do in a restaurant will be litmus test for your success with us.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Job Types: Full-time, Permanent
Salary: £11.50-£13.50 per hour
Benefits:
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Sick pay
- Wellness programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Signing bonus
- Tips
Applicants to email alessio@samsriverside.co.uk